Privacy Policy
Last Updated: 2026
Best Friends Animal Clinic ("we," "us," "our," or "Company") operates the bestfriendsanimalclinic.vet website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all content, functionality, and services offered on or through the site (collectively, the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through forms, including your name, email address, and other contact details.
- Technical Information: Your Internet Protocol (IP) address, browser type, operating system, and referring URLs.
- Cookies: Small data files stored on your device to recognize you and enhance your experience.
- Usage Data: Information about how you interact with the Website, including pages visited, time spent, and clicks.
- Device Information: Details about the devices you use to access the Website.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics and tracking affiliate performance and commissions.
- Improving Website functionality, user experience, and content.
- Processing affiliate referrals and transactions.
- Sending promotional communications and updates (with your consent).
- Detecting and preventing fraud or security issues.
- Complying with legal obligations.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for Website functionality.
- Analytics Cookies: Track user behavior and Website performance.
- Affiliate Tracking Cookies: Monitor referrals and commission attribution.
- Marketing Cookies: Deliver targeted content and advertisements.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. We recommend reviewing their privacy policies independently before engaging with their services. Your use of third-party websites is at your own risk and subject to their terms.
Your Rights
Under Australian Privacy Laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:
- Access personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal exceptions).
- Opt-out of marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise these rights, contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Affiliate tracking data and analytics information are typically retained for up to 12 months, unless a longer retention period is required for legal compliance or dispute resolution.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Email: [email protected]
We will respond to your inquiries within 30 days or as required by applicable law.